General information
You will be able to access all areas of website without registering with us.This web site is created, administered and controlled by
The LASER Room Aesthetics (Registered No 11869130), The Orchard, 9 Pools Lane, Smallwood, Sandbach, CW11 2XD.
We reserve the right to change these terms and conditions at any time by updating this information.
By accessing this website and/or placing an order you agree to be bound by the terms and conditions below.
Placing an Order
All communications will be addressed to your e-mail address.
Order acknowledgement will be send to you with the details of your order and the delivery address you entered (automated e-mail).
When we dispatch your order – your order is accepted. (we cant modify or add any items from this stage). Dispatch confirmation e-mail will be send to you. Order completion and acceptance of the contract between you and us will take place on the dispatch to you of the goods ordered.
We may refuse to accept an order:
if there are any problems to obtain the payment
– if goods are not available;
– if there has been product description or pricing error.
We are not responsible for any loss causing by entering your address incorrectly on the web site.
You will be notified via e-mail if a product is out of stock and new delivery times will be suggested. You will have a choice to accept it or cancel your order.
Damaged, Faulty or Incorrect Items Received
We will try our best to deliver our products in perfect condition. However occasionally products can be damaged in transit.
Please check and report any issues as soon as possible and we will try to resolve the problem.
If you received incorrect item please send us an e-mail with a picture and description.
Our aim is to provide the best solution as soon as possible.
Cancellation
You have the right to cancel your online order up to 14 days after the day you received your order. Please notify us as soon as possible if you made a mistake when ordering by e-mail
elena@thelaserroomaesthetics.co.ukPlease return the goods within 14 days (in original packaging).
You return the goods to us at your own expense.
Delivery
FREE carriage charges are offered for all UK deliveries. Services we use:
- Royal Mail tracked 48 hours;
- Hermes tracked 48 hours;
- Royal Mail First Class signed for (please send us a note if you require fast delivery)
Signature may be required on receipt of delivery.
We aim to despatch the next working day.
Returns
We would like you to be satisfied with your purchase, if you are unhappy with your order
please e-mail elena@thelaserroomaesthetics.co.uk (within 7 working days)
We cannot accept returned products which have been used or if seals are damaged or removed.
You can return your order to us within 7 working days (if products are in original packaging, unopened).
Please include a copy of your website receipt/order.
The customer is responsible for return postage.
Return shipping cost is not included in refund.
Payment Information
Payments can be made via PayPal and all major debit and credit cards will be accepted. You don’t need to have a PayPal account to place an order with us.
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